by JAK | Jul 3, 2007 | big ideas, idealog, TED
At the recent New Yorker conference, called “2012: Stories from the near Future” was a piece by Malcolm Gladwell on two ideas of Genius. The video link is here – but check the size – it is 27 minutes long (and my HD version is 350mb! – HD...
by JAK | Feb 12, 2007 | big ideas, culture
They Work for You is the title of an online project that: “aims to make it easy for people to keep tabs on the activity of Aotearoa New Zealand’s Parliament. You can browse parliamentary debates going back to November 2005, grouped by their relationship to...
by JAK | Dec 31, 2006 | big ideas, culture, development, idealog
It is the end of 2006 and the beginning of 2007 which is a popular time to take stock and think about what we might want to do differently in the coming year? When we are growing up we have many well meaning people trying to guide us. We may even be doing this to our...
by JAK | Oct 17, 2006 | crmthinking
Customer relationship management (CRM for short) is all about treating different customers differently. To have any chance of being able to understand those differences and then have a system that backs up your house standards and makes it easy for staff to do their...
by JAK | Oct 12, 2006 | general business
One recent project (mid 2005) was to investigate CRM applications for the Mac environment. At the time I only found about 3 and Daylite from Marketcircle was by far the best. What makes it better is the tight integration between the core system and the mail,...
