by JAK | Oct 22, 2006 | general business
What is important in the numbers is the overall upwards trend and growth curve. Support from customers for “software as a service” is certainly there in a big way. The details come from a company press release dated August 16 and are for the period...
by JAK | Oct 17, 2006 | crmthinking
Customer relationship management (CRM for short) is all about treating different customers differently. To have any chance of being able to understand those differences and then have a system that backs up your house standards and makes it easy for staff to do their...
by JAK | Oct 17, 2006 | general business
Apparently the coach at a local NRL* team used to say “small disciplines lead to great accomplishments”. I haven’t been able to find the quote but I like it. Many times when there is a change in business, it is the small things that show up first. As...
by JAK | Oct 12, 2006 | general business
One recent project (mid 2005) was to investigate CRM applications for the Mac environment. At the time I only found about 3 and Daylite from Marketcircle was by far the best. What makes it better is the tight integration between the core system and the mail,...
by JAK | Oct 11, 2006 | this blog
Finally I have made the move from lists, email discussions, posts on other sites and more conventional web pages to something that is more dynamic and easier to manage. I am using WordPress and I really like the different themes and functions now available. Finally is...
