Happy New Year 2013

We are in the last week of 2012 which is a great time to reflect on the year that has past and think about doing better for the 2013 year. Why be good when you can be great? Christmas is a time for relaxing with family and catching up on my reading and reflecting on...
Twitter for Business?

Twitter for Business?

I was on Twitter a couple of years ago and terminated my account after a few days as there was no one the network. I should have kept my account but who could have foreseen what has happened. Twitter has had a huge rise in popularity in the past 6 months as...

Top 10 Posts

Some of you will note the popularity widget in use at the bottom of each post. The top 10 list has now been moved to the top-10 page. Share this: Share on Bluesky (Opens in new window) Bluesky Share on Mastodon (Opens in new window) Mastodon Share on LinkedIn (Opens...
What Is CRM Used For?

What Is CRM Used For?

This is one of the questions I get asked often by people researching whether to invest in a CRM system for their business.  The benefits of each use will differ depending on whether you are a business employee, business owner, customer or partner of that business. I...