by JAK | Mar 12, 2007 | crmthinking
Welcome to the second in a series of posts on CRM* (*Customer Relationship Management) made simple. Each post on the topic is in response to questions I have been asked as a specialised CRM consultant over the past few years. The aim is to summarise some of the key...
by JAK | Dec 31, 2006 | big ideas, culture, development, idealog
It is the end of 2006 and the beginning of 2007 which is a popular time to take stock and think about what we might want to do differently in the coming year? When we are growing up we have many well meaning people trying to guide us. We may even be doing this to our...
